 | Privacy policy - Terms and Conditions
Thank you for visiting www.mhifoundation.org and for reviewing our Terms and Conditions as well as our Privacy Policy. By visiting the Montreal Heart Institute Foundation online, you are accepting the practices described in this notice.
The Montreal Heart Institute Foundation reserves the right to change this policy at any time. Our privacy policy will be kept up-to-date and posted on our website.
Canada Customs and Revenue Agency requirements relating to donations
In order to satisfy the requirements of the Canada Customs and Revenue Agency (CCRA), we maintain records of all contributions to the Montreal Heart Institute Foundation . Personal information is private and confidential. Additionally, all information is stored in a secure location accessible only by authorized staff.
Refund Policy
Donations to the Montreal Heart Institute Foundation are not refundable.
Cookies
In order to improve our site on an ongoing basis, we use cookies to track your visit. The Montreal Heart Institute Foundation also uses cookies to provide users with certain features (for example, customized delivery of information based on your choice of language) available on our website.
A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the website that gave it to you. It functions as your identification card. It is not a program and cannot be executed as code or deliver viruses.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie – this gives you the chance to decide whether to accept it. To learn more about cookies and how to change your settings, please use the help function in your browser. The alerts will be quite frequent, however, and may eventually become annoying.
You can use the Montreal Heart Institute Foundation website without cookies, but you may have to re-enter information each time you visit.
Information we collect and how we use it
Two types of information are collected from our website:
- Personal or "individually identifiable" information you provide to us.
- Aggregate information regarding overall website traffic patterns. Normally, web servers collect this type of standard web server/visitor traffic information as part of their web log processes. We do not report on individual user sessions.
Personal information
You do not need to give personal information to receive information from this site. There are instances online, however, when the Montreal Heart Institute Foundation requests individually identifiable information from you. Please note that we do give our web visitors options wherever necessary and practical.
Such choices include:
- Opting not to provide certain personal information when completing donation or registration features. Fields marked with a * are mandatory.
- Opting not to receive further communications from the Montreal Heart Institute Foundation.
The Montreal Heart Institute Foundation donators lists are not disclosed to any other organization.
Online donations
When you choose to make an online donation through the Montreal Heart Institute Foundation website, we may request the following information:
- Contact information: first and last name, street address, city, province or state, postal or zip code, country, telephone number, e-mail address and other contact information.
This information is used to process your donation and your tax receipt.
- Credit card information: for donations to any province, we process standard credit card information (card number, card type and expiration date) via a secure, 128-bit encrypted Secure Sockets Layer (SSL) session. SSL is the proven standard for secure web transactions.
This information is only used to process the payment of your donation. We do not store credit card information.
- In Memoriam and In Honour contributions: in the case of memorial contributions and honour contributions, a personalized acknowledgement card is sent to a designated recipient, usually the family member of the deceased or the honouree. Therefore, we will request the name, address, city, province or state, postal or zip code, country and telephone number for your designated acknowledgement card recipient.
This information is only used for the purpose of sending the acknowledgement card.
- Information for e-Newsletter subscription: in order to use our online Newsletter application, you will need to provide your e-mail address and a password. This information will remain confidential.
Your personal account information will provide you will access to information about your personal registration. Your password is store in our database and you may change it at any time by logging in to your account.
- E-mail inquiries: Our website contains several e-mail links that allow web visitors to easily send an e-mail inquiry or feedback to the Montreal Heart Institute Foundation. Examples include e-mail inquiries to the Information Service, to the webmaster, or to specific staff in specific departments across the country. When you use the e-mail links, your e-mail address and the subject of your inquiry are provided to the Foundation.
We only use this information to respond to your inquiries and track the service we provide. This information helps us improve our website, provide more relevant information to our site visitors and update our site as need be.
Future contact with the Montreal Heart Institute Foundation
The Montreal Heart Institute Foundation may contact online donors or event participants with further communications on a variety of topics. Donors may be contacted by mail, telephone or e-mail. If you do not wish to be contacted, we will honour this request. Simply contact us at:
Montreal Heart Institute Foundation
5000, Belanger Street
Montreal (Quebec) H1T 1C8
Telephone: (514) 593-2525
Fax: (514) 376-5400
Email: ficmdon@icm-mhi.org
You can also restrict the use of your contact information by contacting the Montreal Heart Institute Foundation office.
Occasionally, the Montreal Heart Institute Foundation may contact individuals who have provided their individually identifiable information through the website, and have agreed to be contacted, specifically in order to conduct surveys seeking feedback. These surveys are used to improve our level of service to you. While aggregate information about survey results may be publicized, individual data from these surveys will not be shared with other organizations.
Links to other sites
The Montreal Heart Institute Foundation has links to other websites that are not under its control. The Montreal Heart Institute Foundation is not responsible for the contents of any linked website, any link contained in a linked website or any changes or updates to such websites. The inclusion of any link does not mean that the Montreal Heart Institute Foundation endorses that website.
Please be aware that the Montreal Heart Institute Foundation is not responsible for the privacy practices of other websites that we link to. We encourage you to read the privacy statements of each and every website that requests personal information from you.
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